What are CSV

Presence

The Volunteer Service Centers are responsible for organizing, managing, and providing technical, training, and information support services to promote and strengthen the presence and role of volunteers in all third sector organizations.

The 49 (CSVs) are managed by assemblies consisting of almost 9 thousand member associations that give life to collective management bodies including almost 1,000 volunteers. With a network of 300 help desks available in all Italian regions and 700 agents, the centres provide almost 200 thousand services free of charge to approximately 90 thousand parties.

Services

CSVs organize their services in six areas:

• Promotion of volunteering and local animation activities
  The CSV's mission is to highlight the values ​​of volunteering and the social impact of voluntary work, promoting a culture of solidarity, especially among young people. Guidance in schools is also an important area of ​​intervention.
• Training
  Qualify volunteers and aspiring volunteers, fostering greater awareness of their role and the development of transversal skills.
• Counselling
  CSVs offers qualified assistance and guidance to associations in various areas: legal-fiscal, management-organizational, fundraising, etc.
• Information and communication
  CSVs provide communication services dedicated to promoting and disseminating news about volunteering.
• Research and documentation
  Several CSVs store thousands of volumes that can be freely consulted by users; the Centers also make databases and knowledge on the world of volunteering and the third sector available throughout the country, at the national, European, and international levels.
• Logistics
  CSVs offers meeting spaces, tools, and equipment to volunteers and associations to facilitate their operations.